Red Lion Inn & Motel

Rooms: Nice sized, comfortable, warm. Food & drinks: Food was excellent.
May 1st, 2023

Apr 28th, 2023

Rooms: Beds were so comfy! We both slept really well. Ambient noise from the main road - which i actually quite liked but might not be for everyone, but obviously no fault of the pub for that! Nearby activities: Very close to York Park and ride .. no fuss into the city in 15mins which was really handy. Food & drinks: Great cooked breakfast. Didn't eat a meal at the restaurant but the food smelled amazing when we checked in!
Apr 28th, 2023

Apr 25th, 2023

Amended section! Answer to Motel Response! Firstly you refunded 60 per room...correct! FACT Expedia did not refund anything as you had offered to do so.. FACT. RE- coffee and Tea, you did not advise us that we could ask for more, bearing in mind your Bar did not open til 4pm and no one on reception. FACT. At time of booking which was a number of weeks before our stay, you were serving food as was advertised on expedia, you told us on our arrival that you had only updated expedia one week previous to our stay. FACT. I spoke to a few other Guests also staying at your motel who shared the same disappointments as us, so maybe when they add their Feedback too you will see I'm not alone with this opinion. FACT. I also read the previous review which you state to look at, and like me she also won't be staying at your Motel again, she also stated about it not being like the reviews. FACT My Review! We chose this Motel for the fact it advertised food and a Bar, we booked 4 nights. Having arrived on the Sunday at 4:10pm as it was advised that you can't check in to your room until 4pm, we paid and collected our key. We then asked what time dinner was to be served and was then shocked to find out that dinner finished at 4pm. I then asked what time Bar is open til, we were told we could only drink til 6pm as they had a private event on in the evening and we could only enter Bar if we purchased a ticket. The Bar is only open between 4pm and 9pm, we chose not to use it after being told we had to purchase a ticket on the Sunday despite paying to stay at this motel. As if this wasn't shocking enough we were then advised they only serve food from Wednesday to Sunday, this meant we had to find another Restaurant where we could eat and drink. The sign board at front of Hotel stated they serve food every day, clearly false advertising. We were then shown to our rooms and advised towels would be changed on Tuesday and bedding on Wednesday, Room was tidy and clean although bedroom radiator was not great but the electric towel rail in bathroom was okay although not enough to heat bedroom. Bed is very firm so if like me you suffer with Fibromyalgia, these beds are not good for you. could do with a bigger size quilt for 2 people. Shower cubicle was clean but shower head needed a good scrub. Water was lovely & hot which was nice, but definitely suggest you bring shampoo and wash soap with you. No Net curtain or blind only heavy curtain, this meant enable for privacy you had to keep the big curtains closed at all times during stay. The coffee and milk sachets weren't replaced until Tuesday meaning we had to go buy our own, we also had to travel enable to have breakfast which made it inconvenient due to having to take Meds I needed to eat first. We never saw any staff walking around the premises nor was there any Staff on day we left,we were just told on day 1 that when we leave we were to put keys in box on wall.. I did complain and we were given a part refund, but I would not recommend this motel, I suggest you do a little more research as there is far better places to stay at in York. It's about a 10 min walk to park & Ride, there are also 2 really lovely pubs in Poppleton and a lovely cafe with a owner. We were advised that this place used to be really good but unfortunately is now under new management. This motel is on a busy main road, the traffic is loud and at times sounds like its right outside bedroom door, this not only makes it difficult to get to sleep but also wakes you quite early in the morning.
Apr 30th, 2023