Crystal Palace Computer And Laptop Repairs

Do not touch this place! I took my laptop in as the screen became detached on one side from the keyboard. I was told the laptop would have to be kept for two days and the quote was 220, which I queried as it was very high. I was told it was 120 for the new part, and 100 labour. When I asked what part it was, and could I buy it instead, the gentleman told me what to request on eBay. I left the shop and subsequently checked that the identical (new) part on eBay that he had previously confirmed with me was 40-50. So thats a 70-80 surcharge for clicking the button instead of mebut it doesnt finish there! I bought the part and went to another repair shop. He told me it would take two hours to fix, and he would charge me 50 labour (not 100). He also told me that the laptop was easily repairable without needing the new part, and that I should return it and get my money back. On top of that, the laptop has now been repaired on the same day I originally called, and he kindly repaired both sides of the attachment, and not just the one I asked for, as he said the other side looked a little weak. So, in summary, the 50 repair I actually received vs your 220 mickey-take quote is simply the difference between a decent, fair-minded professional, providing a fabulous service without trying to rip off the customer, andwell, you.
Mar 13th, 2023

Had my phone for more than six weeks, no contact from them and they didn't fix it, a least they didn't charge me..
Feb 23rd, 2023

What a bad service guy sleeps and works in there like a zombie, took a week just to give me price quote for a Hard drive. What a guy
Jan 28th, 2023

My gaming PC was overheating and I sent it here for repair. They were nice enough to pick it up for free. They found out what was wrong (broken cooling pump) and ordered a new part. Not only did they fix it completely, they also organized the wires and got some case LEDs working that I didn't even know existed. Moreover, they cleaned all of the dust out so the PC looks brand new. Arun was friendly and communicative. 100% recommended.
Jan 9th, 2023

Positive: Professionalism
Aug 26th, 2022