Becky Adlington's SwimStars

Teachers are brilliant, really gifted at Altrincham,, theyre the only reason were still there. The company is awful, expensive and the pools are always freezing often turning my daughters lips blue. Im sure this wouldnt meet health and safety standards. Customer services dont get back regarding any issues I write to them about and there are many issues
May 3rd, 2023

Bad company and very bad customer service,l called them three times to cancel my sons lessons , they told me last payment in April. But they took the payment on May and now l tried to call them by email or phone but no one answered or reply I want my money back this is ridiculous . NOT RECOMMENDED
May 3rd, 2023

awful customer service - chased up a response to a complaint for months and was told not to hold my breath for someone to get in contact with me. Ended up cancelling my sons lessons as no one would address my complaint despite it being escalated to regional and area managers. Avoid!!
Apr 26th, 2023

My daughter has been attending SwimStars at Walkden for a while now. She has grown in confidence so much as she was really anxious when in the water. I want to say a massive thank you to her swim instructor, Mark who has been amazing with her from the start. He has had time and patience with her each week and helped her along the way to build her water confidence. The support and encouragement he has given my daughter has been amazing. My daughter can now swim and will hopefully achieve even more skills now she has moved to the next level.
Apr 3rd, 2023

Great place for children to learn to swim my son started 18 months ago they get in the water with the kids which is great and now hes in half lanes hes doing superbly , would definitely recommend. Edit - there is quite a high turnover of staff in the whole time we have been here, so expect to have a different teacher every so often
Mar 16th, 2023