Springwell Centre

Would give 0 stars they don't like to communicate with their patients and they don't like to pick up the phone i feel like I've been let down by the service as my mental health has deteriorated and they have put a bigger downer on my mental health
Mar 17th, 2023

Appointment this morning and was very satisfied with the session which helped very much. Thanks, Peter
Jan 9th, 2023

Rejected after 7 professional referrals to personality disorder team no assessment as per website no real reason and after a 13 month wait shocking disappointing and negligent
Nov 8th, 2022

Aug 1st, 2022

As a patient of this service and a final year university student with diagnosed ADHD I have been in treatment with them since February 2022. Up to November 2022 I was happy with the service but following a possible heart issue, I ceased medication awaiting heart scans. Following successful completion of these scans I was hopeful to return to medication which my Dr. recognised as the most effective treatment for my ADHD. I have made so so many attempts to get in touch with the service, multiple emails but zero replies, multiple calls over weeks but no one has ever picked up the phone. At this point I may have to walk in to get any progress on treatment I am entitled to as a patient of this service but I shouldnt need to, with a physical disability that impacts mobility I should not have to travel to my doctor just to be heard in the most critical year of my life. The service should and can do better, I would rather my GP handle my adhd care even if he lacks knowledge in the area because at least he cares enough to see me or return my calls. Are they even a service if they provide none?
Apr 3rd, 2023