The Old Courthouse Surgery

I just don't understand why the average score for this surgery is so low? I am relatively new to the area and I think they have been brilliant to respond to my questions and needs. The Doctor and Nurse we have seen have been very welcoming. NHS staff are so overworked, let's give them the credit they deserve.
Mar 22nd, 2023

Ive been with the doctors for many years, I trust them fully, Im always able to be seen or have contact with a doctor either a call, video calls or can been seen fast if you need to. They are great with my children and very thorough Drs Desai,Farooqi and gerrard are my go to drs but they are all very good when Ive seen others. I can order items online rather then go into the surgery so thats very convenient. Im very grateful to have them as our doctors, Ive no complaints.
Mar 18th, 2023

I have had a couple of small issues recently which have not required full appointments - I have been able to use the online service and have had such quick responses - I appreciate that I don't have to use up an appointment for these issues (a fit note and a simple prescription) so these can be saved for people who need a full appointment! Both times the issues have been sorted in less than a day with no need to wait in phone queues.
Feb 24th, 2023

I would like to know whether you can book appointments on line, It says on their home page that you need to register but I cannot see how yu do this. When I went into the surgery was told that you can only book appointments by phoning, which is it.
Feb 9th, 2023

When my parents were alive they received excellent care under this practice. So many years have passed now and I myself continue to have excellent care and attention from Dr Desai, the lovely nurses and all staff. Sometimes the answer to our questions aren't as we were used to hearing but NHS guidelines change and not always for better. The practice must follow guidelines. Thank you team.
Jan 6th, 2023