Frills All Round

Frillsallround provide great customer service that go that extra mile. Leah was particularly helpful with getting help I needed with a push chair that was purchased in store. I would recommend using this store happily!
Sep 24th, 2022

There car park sign is completely misleading!! Its not the Citroen car park!! Parked my car in there where the signs told me to park. And came back and a post was up. Couldnt get my car out. Went back in to Frills all around. Who where rude and useless!! Turned out to be Citroens parking lot when over to then. They apologised and explained about Frills all around having misleading signs. Helped me out and where very friendly
Aug 25th, 2022

Jun 27th, 2022

So previously I have not had a problem with the storeEmily has been so helpful in sorting any issues, and giving me helpful information to get what I was looking for and even purchased a double I candy cerium, along with 3 cybex car seats along with little bits such as mattresses, sheets etc I had a issue with my pram missing the correct part, which I understand was I candy fault not the store but every time I had called up Emily wasnt around anymore and was faced with someone who had no idea who would have to look into it . took a fair few weeks to finally get the correct part with many phone calls or me asking for a update but thats not my reason for a low star, as things can happen with slow deliveries etc My low star review is purely by the fact of how I was treated on my last interaction to the store. I called up due to my one year old being able to undo her car seat buckle, and was looking for advice and what they would recommend to prevent this I spoke to a women called Jess over the phone and I just felt completely palmed off from the get go.. I explained I had brought a car seat and was concerned with my childs safety and just got told to look online for a solutions ( which I had done, but was so overwhelmed with what to actually get). She never directed me to a single product to look into just that we dont have anything which cut the conversation short.. all I wanted to know what products are safest and wouldnt effect the car seats safety ability.. Or at least not have someone rude and blunt towards me.
Jun 15th, 2022

Staff were great. Shop was quiet and offered to assemble it for us as we were taking the pram back on the bus.
May 30th, 2022