Lloyds Bank

The employees of the Uckfield and Crowborough branch of Lloyds are so helpful. You cannot find that kind of care very often anymore I felt looked after, listened to and umderstood Thank you to all of you, you make a difference
Jan 28th, 2023

Very nice employees work in. Never ever had any problem.They are always happy to help. I have always good felling when I leave the branch.
Feb 10th, 2018

I went in to check coin bought through my business account. The manager refused to allow me to do this in the banking hall, which is quiet and not visible from the street. Instead, they made a vulnerable and disabled 70-year old take coins for checking up and down the hill to cafs. The level of customer care is minimal to non-existent, with staff who seem to have difficulty finding any congeniality and I will never use this branch again. This is in stark contrast to the service I receive elsewhere from Lloyds. I imagine that the treatment I received was because this branch could not be bothered with me and does not want me to return, how unprofessional and childish! The fish rots from the head, so I surmise, as someone who was a professional trainer, that the general unpleasantness and the atmosphere in the branch are a reflection of the manager's leadership style. AVOID, AVOID, AVOID!
Aug 10th, 2019