Howard Insurance Services Ltd

Always very helpful.
Apr 10th, 2018

Howard insurance provide all my business insurance including cars and have always proved to be professional and worked very hard to ensure we get a great deal. I highly recommend.
Oct 17th, 2017

For 2 years I took out an insurance policy with Howard. In 2010 my policy ran out so when I went to renew it the man was very helpful and allowed me to choose the day I wanted my new policy to begin, the cost was 126. The following year I visited Howard Insurance on Friday 28th October 2011 and another man (Andrew Winnifrith I think his name was) said he would look into it. Next thing I knew, I got a letter informing me that it was agreed with the insurers and my new policy was to begin on 21st October 2011. One week earlier. That was one whole week of unused policy which was no use to me and a waste of money! I emailed the Andrew Winnifrith and asked very politely if I could forward the date of the policy (as I was allowed to do that the previous year with no problems) for obvious reasons. His reply was "I'm afraid not. We have already agreed this with our insurers and you did not mention it when you visited our office. I can cancel it if you wish but I am not prepared to start another one." This is very rude and bad customer service. I was going to be charged 145 + 10 administration costs. But because of Andrew Winnifrith's bad attitude I told him to cancel my policy and I will go elsewhere. I went to Direct Line who charged me 55 for the exact same insurance. Direct Line have also charged me the exact same amount this year. Had I been stupid enough to stay with Howard Insurance it would probably have cost me more than 200 extra. I'm very glad Andrew Winnifrith was so rude to me because he saved me a lot of money.
Jul 19th, 2012