Harte Cleaners

Great service and price. Would recommend.
Mar 31st, 2023

Polite and friendly service. White bedding, washed, dried and ironed. Lovely job, promptly done.
Jun 7th, 2022

Jan 26th, 2022

They can't even get rid of Cola stains. They've had my coat for a week now. Update: 45 minutes after I pointed out that my coat was still stained, they rang me to say that it was ready. They have finally removed the stain but what on earth have they been doing for a week, if 45 minutes was all it took to actually do the job? I also gave them a black three piece suit, which had a white mark around the neckline from being worn next to skin. They have told me the stain is permanent and cannot be removed. Although they did suggest I try gently brushing it with cold water before I bring it in the next time, which is the sort of thing I thought dry cleaners were supposed to do, frankly. So it's taken over a week and four trips to Harte dry cleaners (I was initially told that my clothes would be ready on Tuesday morning but they weren't) and my black jacket still isn't clean. I don't know what is going on at Harte dry cleaners but, unless you kick up a fuss, it doesn't appear to be a great deal of cleaning. Update: Julie Fletcher, who is obviously the person I have been dealing with at Harte, has responded to the above personally attacking me in a review. I would like to make it clear that I even said thank you when I went to collect my coat for the third time. I was not obliged to pretend to be overjoyed at the shoddy service I received. I would like to criticise Julie's customer service, though now that she's made it personal. Repeatedly saying that you can only apologise as if you couldn't care less is not acceptable, something that another reviewer on this site has picked up on. I note that Julie did not even attempt to defend the job she did. How could she? I have reported Julie's review to the moderator. People affiliated with businesses are not supposed to review themselves, especially when they award themselves five stars they most certainly haven't earned. Julie's attitude is probably the best reason not to use Harte. We all make mistakes at work but Julie really is not sorry when they happen and has responded to appropriate criticism with inappropriate personal attack. If you don't want to be treated like this, don't use Harte dry cleaners.
Dec 28th, 2021

Positive: Professionalism
Dec 14th, 2021