United Kingdom Business Directory

      Thorntons

      ( 27 Reviews )

      Thorntons
      • 28 The Killingworth Centre
        Tyneside, eng NE12 6YT
      •   (191) 216-9063
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      9:00 AM - 5:13 PM
      Tuesday:
      9:00 AM - 5:13 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      9:00 AM - 9:00 AM
      Sunday:
      10:00 AM - 10:00 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (27 reviews)
      11
      10
      4
      1
      1
      Read Our 27 Reviews

      Chamber Rating

      4.1 - (27 reviews)
      11
      10
      4
      1
      1
      › ‹
      • spence pritchard

        Visited Thornton's to get easter chocolate gifts. Found a wonderful variety to choose from
        Mar 24th, 2023

      • Anthony White

        I'm sixty eight and Thorntons have never produced hand made sweets in my lifetime but I can remember when their products were not far off. My wife recently purchased a box of the Ferrero owned chocolates and boy are they grim. Ten varieties, but blindfold it would be impossible to differentiate between any on them - bland, sickly and cheap tasting. Say no more
        Mar 22nd, 2022

      • Kath Papas

        Lovely little shop got a few lovely gifts from it staff are all very pleasant definitely worth a look
        Dec 3rd, 2021

      • mandie patterson


        Oct 29th, 2021

      • Tracey Henderson

        Customer service when buying online is horrendous. The courier lost my order and despite filling out two online contact forms I did not get so much as an acknowledgment of my query. A week later I rang the helpline and requested a refund, I was advise a refund would be processed the same day. I then received an email to say they had reissued the order, I emailed back to say I did not ask for a replacement but simply wanted my money back. 3 days later I received a phone call saying could I please refuse delivery of the order and once they had the products back they could issue a refund. I asked for the complaints department and was advised they would email me an email address that I could send my complaint to. Hopefully the courier does not lose this parcel or it will be another month before I receive my refund! I will never shop online with this company again.
        Aug 19th, 2022

      Read Our 27 Reviews

      About
      Thorntons

      Thorntons is located at 28 The Killingworth Centre in Tyneside, England NE12 6YT. Thorntons can be contacted via phone at (191) 216-9063 for pricing, hours and directions.

      Contact Info

      •   (191) 216-9063

      Questions & Answers

      Q What is the phone number for Thorntons?

      A The phone number for Thorntons is: (191) 216-9063.

      Q Where is Thorntons located?

      A Thorntons is located at 28 The Killingworth Centre, Tyneside, eng NE12 6YT

      Q What is the internet address for Thorntons?

      A The website (URL) for Thorntons is: https://www.thorntons.co.uk/chocolate-shop/killingsworth-franchise-store/

      Q What days are Thorntons open?

      A Thorntons is open:
      Monday: 9:00 AM - 5:13 PM
      Tuesday: 9:00 AM - 5:13 PM
      Wednesday: 9:00 AM - 9:00 AM
      Thursday: 9:00 AM - 9:00 AM
      Friday: 9:00 AM - 9:00 AM
      Saturday: 9:00 AM - 9:00 AM
      Sunday: 10:00 AM - 10:00 AM

      Q How is Thorntons rated?

      A Thorntons has a 4.1 Star Rating from 27 reviewers.

      Hours

      Monday:
      9:00 AM - 5:13 PM
      Tuesday:
      9:00 AM - 5:13 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      9:00 AM - 9:00 AM
      Sunday:
      10:00 AM - 10:00 AM

      Ratings and Reviews
      Thorntons

      Overall Rating

      Overall Rating
      ( 27 Reviews )
      11
      10
      4
      1
      1
      Write a Review

      spence pritchard on Google

      image Visited Thornton's to get easter chocolate gifts. Found a wonderful variety to choose from

      Anthony White on Google

      image I'm sixty eight and Thorntons have never produced hand made sweets in my lifetime but I can remember when their products were not far off. My wife recently purchased a box of the Ferrero owned chocolates and boy are they grim. Ten varieties, but blindfold it would be impossible to differentiate between any on them - bland, sickly and cheap tasting. Say no more

      Kath Papas on Google

      image Lovely little shop got a few lovely gifts from it staff are all very pleasant definitely worth a look

      mandie patterson on Google

      image

      Tracey Henderson on Google

      image Customer service when buying online is horrendous. The courier lost my order and despite filling out two online contact forms I did not get so much as an acknowledgment of my query. A week later I rang the helpline and requested a refund, I was advise a refund would be processed the same day. I then received an email to say they had reissued the order, I emailed back to say I did not ask for a replacement but simply wanted my money back. 3 days later I received a phone call saying could I please refuse delivery of the order and once they had the products back they could issue a refund. I asked for the complaints department and was advised they would email me an email address that I could send my complaint to. Hopefully the courier does not lose this parcel or it will be another month before I receive my refund! I will never shop online with this company again.

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      Overall Rating

      Overall Rating
      ( 27 Reviews )
      11
      10
      4
      1
      1

      Write a Review

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