BRIDGE Heating & Plumbing services London Ltd

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Plumbing pipe repair
Nov 30th, 2022

I have recently installed new boiler from Bridge heating. I really recommend him and appreciate all the works done. He also registered guarantee on behalf of us which is great Thanks Andi
Nov 4th, 2022

Positive: Professionalism
Jun 30th, 2022

Swift and effective intervention on a very cold day!
Apr 4th, 2022

!!! The worst boiler engineer I have ever had by miles !!! I hire many contractors all over the country for years but Andi is the worst of them all by miles. Saying him unprofessional would be a compliment, but an utter waste of time and money. Not only he didnt properly and competently carry out a boiler service what hes paid to do, but also kept complaining almost everything else but himself since he walked through the door, lied about invoices, left in a mess with my kitchen cupboard disassembled in debris, insisted to be paid immediately on the spot before he leaves your home. He didnt seem to have any idea what a boiler service is, the first thing he asked was a user manual for the boiler. He then kept moaning about everything, the Smart Control was not good to him, the flute is outside the building(where it should be), a screw on the case was not there, the installation was not good, everything but himself. He said he couldnt complete the job of the boiler service, because the flute is outside the building. Where else should a boiler flute be? There are about 60 flats in this building, with similar installations, every one has maintained and serviced boilers every year, mine was serviced by other engineer for many years, no one had to climb outside the building to service a boiler nor was so incompetent to do one while mounting about everything else. When asked about the function, state, health, maintainance about the boiler, he could answer none of them and kept dodging questions, never answered directly. I asked what did you do?, he said I did what I could Whats the state of the boiler? It is what it is. What to do to maintain the boiler to keep it going for long term?, Nothing I asked him to do a few basic things, he refused all. We agreed he sent invoices before he came, they then said cant do anymore, I then asked for invoice on the spot, he said he wouldnt, I asked him for the invoice afterwards, he promised on multiple occasions, never sent one to me. All he seemed to care was to get the money into his pocket, on the spot, must be done before he leaves you home, or to persuade you to install a new boiler to replace a perfectly running and well serviced boiler.
Feb 21st, 2023