The Road Room - Tring

Bought a bike from them a while ago and had a whole host of issues with the process, (too many to delve into in this review) which meant multiple trips to the shop and lots of money spent unnecessarily. I am usually a massive advocate for small local businesses due to their knowledge and advice. To their credit, the mechanics that serviced the bike were helpful and friendly enough. However, if you arent an expert in bikes the manager(s) may do their best to rip you off by overcharging and carrying out unnecessary services as they did with me. Safe to say I havent been back, and wouldnt recommend it if you want to avoid being leeched of off.
Nov 20th, 2022

Jan 10th, 2022

Absolutely brilliant shop.Each member of their team is really passionate and knowledgeable about their bikes. I received great advice and amazing customer service ..Both Andrew and Jake were brilliant and very helpful. The shop has an extensive range of bikes and accessories. The bike I purchased was carefully suited to my needs with every detail of he correct adjustments for me made . In a World of sometimes indifferent customer service these guys shine out as examples of how it should be done . Thankyou
May 21st, 2021

Foolishly rounded a bolt on my bike. These guys fixed it quickly and cheaply.
Nov 12th, 2020

Broken spoke on rear wheel whilst out riding. Just dropped into the shop and with quick pit stop Jack got to fixing it straight away, back on the road within 30mins. Bonus cup of tea too, thanks Will, much needed and appreciated. Thats customer service, many thanks Road Room team!
Oct 20th, 2020