Tristram Camping Park

Unfortunately our stay here was ruined by over the top rules, which seem to be a theme at this site. I use a driveaway awning which wraps around the side of the van. The site tell us they have had a look and decided that I am not allowed to return because it is too big and more of a tent than an awning which is not true, it is literally a driveaway awning. They obviously had no interest I noticed multiple others using awnings from the same company however mine they had an issue with. The staff werent interested in being reasonable its just the rules and thats it, even though the pitch I booked was much bigger than required and I did this on purpose, and I was well within the pitch boundaries. My unit entirely fit within the pitch by a good distance yet I am not allowed to bring the awning back. The site is in a nice location with a good view however the ignorance of staff here has ruined the experience, and I would not recommend travelling a few hours or more for them to drum up a rule. Very expensive for what you get, and the ANPR car park appears to be their entrance, with no proper signage for the reception and a check-in, we drove into the car park owned by the site and had to pay to leave? Ridiculous. All in, overly expensive, rude and un-welcoming. Save your cash and go somewhere where you can have a comfortable camp and no bother from over the top rules and rude staff. Funny they werent interested in their terms and conditions when we booked as a non n family group? Dont bother!
Apr 30th, 2023

Jan 9th, 2023

Dec 8th, 2022

Nov 1st, 2022

Oct 15th, 2022