Coat of Many Colours Nursery Hayes

I am not the type to leave a review at all but with these past years I have been with this nursery, and they always fell to disappoint me. 3 years ago, my son attended this nursery at Uxbridge branch, the staff and the manager were horrible. The staff didn't know what they are doing, majority untrained and the manager are just there to collect any funds she can from government, charity and parents. I remove my son from the nursey permanently after an incident happened and they never contacted me to inform me. They waited for me to pick him up and they never told me what happened until my son show me his face and they couldn't explain it to me what had happened then. Years gone past and after speaking with one of my friends also a mother, she said she has put her daughter in the same company but different branch (Hayes), I explained and shared my thoughts with her and told her what happened with my son in the past, she reassured me that things have changed, and she knows the ladies that works in there. My daughter been there for only 1 year and I have a list of complains already for the Hayes branch. HORRIBLE STAFF!!! On the beginning there were different staff in there, very lovely ladies, but they all gone, and the remaining staff in there are very unprofessional, they don't know how to speak with parents or how to engage a conversation. I now had to remove my daughter and looking to sign her up to a different place. Dear Parent Please do your research and read all the reviews before considering placing your child into this nursery.
Nov 5th, 2022

This nursery is horrific. Took my son out after 2 months as they don't update parents do not keep a record of each child's lunch or nappy change my son was left in soiled nappy manager (FIFI) then argued with me when told about this! So unprofessional also has been given lowest rating by ofstead only a few days ago! Really concerning how this nursery is still operating. AVOID AT ALL COSTS
Sep 6th, 2022

Dec 11th, 2021

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
May 14th, 2021

Very happy nursery for my son. I have nothing but good experiences with this CMC hayes nursery. My sons confidence, speech and alot of other things about him has improved due to the help of this place and the lovely staff. The manager Sara has helped me as a panicky parent in the beginning by always providing updates regularly and was always there to answer any questions i had. Its very lovely seeing your child excited to go to nursery everyday and going in confidently and happily and coming out the same way. His always clean and i truely appreciate that. I have a older daughter who i experience two other nurseries with and i can easily say CMC is the best. The level of care and commitment to the children and parents makes us lucky to have found this place!
Apr 9th, 2021