Halifax

One of your lady colleague miss behave with us. Called alacha Asian lady
Feb 23rd, 2021

Jun 25th, 2022

I am not one to write negative reviews however this one is much needed. After banking with halifax for over 29 years, I can honestly say I am appalled by the patronising demeanour and unhelpful service of the Hayes branch mortgage advisor.
Apr 27th, 2022

Hailfax are becoming a very unprofessional bank
May 27th, 2021

I have also sufferred from the unprofessipnal attitude of mortgage advisor how did to not even want to see me, when I had the option of an in branch meeting at Hayes Halifax branch. The assistant who dealt with my query, barely spoke decent english making it difficult to have a conversation with her, plus the fact she could not effectively operate a keyboard to send an email. (apparantly she could not get the keyboard cap lock off). After all said and not it was agreed for the mortgage advisor to phone me regarding my application and she never did. Eventually done it online and via the phone using a different Halifax mortgage service. I think they should the Hayes Halifax ranch mortgage service and replace it with the online one
Apr 30th, 2021