Fulham Post Office

Extremely rude staff Not impressed
Apr 19th, 2023

A good post office in a convenient location!
Mar 31st, 2023

Terrible
Mar 12th, 2023

Have had to use this post office as they are one if the only local ones to me. They are consistent the worst experience I have had over rrhe years and never fail to disappoint. Went in to post a small envelope with proof of receiving by the customer. The computer says no younger woman at the back said it will cost nearly 7 to send. I said that is not what I would usually pay usually around 3.50. No sir with a smile she replied that is all we offer. I said 6.50 is alot to send a small envelope for anon expensive item and I just want proof its received, tracked that it has been received. No sir again with a smile. I said I'll go to another post office, she replies in her co.uter says no tone. They will offer you the same prices. Then as intent to leave said we charge 3.50 for signed for. If you could see my face. I then went back to her and said I said to you I just wanted tracked that it had been received. She then no sir you said you wanted to track it. I'm very clear about what I say sir lol I replied I asked you for the cheapest option to prove it had been received, and you knew what I meant you just cheekly tried to charge me double the price. She went to start her computer said no show again and I cut her and just said sorry I can I just pay for this. Amazing how they smile in your face while trying effectively steal from you. Disgusting lack of humility and general customer service. Its not the first time and I think even if they are not professional that's one thing but the lack moral decency or humily or just general politeness really is something they should be quite ashamed of. Advice to them is mice people who.use your service don't deserve your contempt because for some reason your not happy in job.
Apr 26th, 2023

Most of the times the worst customer service ever!!! I dont tend to write reviews and as a person with experience in customer service I tend to be quite understanding but this just keeps happening with this post office. At this point the only reason for me to set my foot in that place is because of its convenient location. While the ladies who work there are always nice and helpful the men are absolutely horrible to interact with. Upon a few occasions theyve been rude and couldnt be bothered to do absolute minimum to deliver a service that would be expected of them as employees of a post office. Im not talking about any crazy requests either, just simple parcel dispatch, pickup etc. Things can go wrong with shipping but what makes it absolutely unbearable is when the employee on the other side of the counter is completely cold and disparaging and doesnt put any effort into making the experience less stressful.
Mar 9th, 2023