Sweaty Betty

Fantastic Customer service. Best leggings!
May 23rd, 2022

(Translated by Google) Big joke!! I bought 1 leggings yesterday at the Fulham store during a visit to London.... And the saleswoman forgot to remove the lock! I bought 1 leggings, 1 sweatshirt and 1 matching t-shirt...it cost me a certain price and I arrive home in France and I am totally disappointed since there is this anti-theft device and I won't be able to put it on!! ! I am furious!! (Original) norme blague!! J achte 1 legging hier a la boutique de Fulham lors d un passage Londres.... Et la vendeuse a oubli d enlever l antivol! J ai achet 1 legging, 1 sweat et 1 tee shirt assorti...a m a cot un certain prix et j arrive chez moi en France et dception totale vu qu il y a cet antivol et que je ne vais pas pouvoir le mettre!!! Je suis Furieuse!!
Apr 17th, 2023

Another company with zero customer service . Not replying to emails ,and live chat never works, very disappointed from a so called luxury brand .
Jan 3rd, 2023

If I could give 0 I would. Customer service from head office is a joke. You cant call anyone! They made me wait over a week for an e mail response! After finding out a coat had been reduced two days after purchasing it. From 200 to 140 I politely asked if they could refund the difference, as I was within my refund limit. Or even said they could give me credit to spend in store. The answer was nope. They dont care and said you can take it back and get a refund and then purchase it again. Nice I replied, thats ok. Will just get full refund , not only do you lose a customer now , you lose a sale and gain a negative review. Good job Sweating Betty. And in the current economic situation, good luck with that attitude.
Nov 18th, 2022

Aug 12th, 2022