Upstairs Downstairs

Had my hair coloured, cut and dried. First proper 'do' since finishing treatment. Carmela did an amazing job and I never realised I had so much hair!! I left with my confidence restored and feeling great. Thank you all so much.
Apr 7th, 2023

Carmela cut mine and my 13 year old daughters hair yesterday. She did a great job, we love our new hair styles Carmela, thank you x. I didnt catch the ladies name who washed my hair but thanks again for the head massage it was so relaxing.
Mar 21st, 2023

Feb 9th, 2023

Always nice, and reasonably priced
Feb 6th, 2023

Quite disappointed in my experience here. Called them last minute for an appointment, they asked me to pop in which I was super grateful for. They said all they could offer me was a blowdry, which was fine, but not what I asked for on the phone initially. After I asked about a potential half up, half down style, a woman that worked there looked at the lady that was about to style my hair and mouthed no half up half down which was so rude! I saw her say it through the mirror, making me feel so uncomfortable. There wasnt any conversation between the lady styling my hair, but she gave me a smooth blowdry and was concentrating, so I didnt think too much of it. Coming to pay, Im assuming the manager was asked how much she should charge, but arent their pricing barriers already? She replied with a whatever you think which I found to be odd. Plus, being a first-timer in the salon, youd think theyd like the potential repeat business. It was fine for an odd 20 blowdry, but customer service was just lacking.
Apr 7th, 2023