Nationwide Building Society

Not happy with stuff all the time is no no no
Jun 27th, 2022

Following the death of a family member, I went into the branch at Fuham Broadway today to close their account. Nyron's service was exceptional: courteous and super efficient. Thank you!
Jun 5th, 2022

The staff are always very friendly and helpful- so grateful to have a good Nationwide branch in Fulham. Nyrom is great to deal with!
May 12th, 2022

This branch is getting worse it is constantly closed meant to be open today as stated on the door will be open on the 20th its now 21st December! Trying to get a transfer to my account as I cannot deposit money into my account for a bill that needs to be paid today ! Its now saying delayed from other accounts and in a queue for bank transfers from other banks ! Now I cannot pay my bill for catalogue I am going to gain a interest fee and a late payment fee ! Absolute joke of a bank I been with this bank since I was 14 years old ! Ill certainly be leaving after Christmas and family members to ! Absolute joke ! Dont bother responding with your sorry to hear this issue ! I certainly will be claiming back the fees I have gained due to your clown of a company!
Feb 13th, 2022

Started out ok until I had problems with my pin so my card ended up being retrieved.I went to the bank to pick up my card and put the correct pin into the machine it did not work! I spoke to a guy in the booth who then proceeded to laugh at the situation back in November. I then had to order another card by telephone as I didnt want to deal with this bank and the pin still did not work again. By force I went to the branch.I was asked to see the same gentleman that sits in the booth. He told me to take a sit with an attitude then ordered me a new card again ! I explained I have not had this problem before he just ignored me. Then said I should of went to get my money first from the counter all stressed out then put his head in his hand for sometime. I just could not believe how stressed he was over a small transaction why act like that in front of people!Why are you telling me what to do with my money just disgusting . I spoke to a blond lady at the counter the man came over and snapped at me telling me I ordered your card already.Like what are you talking about?repeating yourself. He does not listen and had a bad attitude. I told the lady about this man and said I will never bank with you again. I closed my account last week provided the fact they are always closed! I get a better service else where. I dont need someone in my face that has problems.
Jan 21st, 2022