Epsom Post Office

Awful service. Visited on 04/03 to pick up a parcel. Myself and the customer in front of me were ignored while stood in the queue. Both tellers, who were free, could see us but we were told to wait until they were ready to serve us. They then had a conversation with a woman, who appeared to be the manager, across the shop. So unprofessional. I started chatting to the woman in front of me and it turned out she was there to try to get a refund for a passport photo taken by them which was rejected by the passport office. They argued with the woman when she was finally served. I hope she eventually gets her money back.
Feb 23rd, 2023

Some of the rudest staff I have ever encountered in a retail environment, only visited once and would never return even if my life depended on it, shame there are no zero stars
Feb 5th, 2023

I will not be using this Post office again! Very argumentative and a lack of Royal mail knowledge which relates to the services they provide. It was the best Post office in the whole of Epsom at it's previous site (opposite the Ashley Centre).
Jan 28th, 2023

Awful place. This is the last time I will be using it. The people working there are so rude and arrogant. It defines belief they choice to work in customer service. Avoid this place like the plague.
Nov 8th, 2022

So nice to have a post office in the high street again. Lovely staff who work very hard. Thank you!
Oct 14th, 2022