Bright Horizons Epsom Waltham House Day Nursery and Preschool

Beautiful Nursery the staff are all brilliant my sons love it here, food is great they helped my elder son over come his early picky eating habits and they are getting him ready for School with all his early years learning
Jan 23rd, 2023

Worst place to send your child. Staff would not inform us of specific incidents at pick up and how they handled these. An assistant member of staff was threatening to take his comforter if he wouldn't stop crying - because he was missing his mum so the 3-year old had no other choice but stop as he didn't want to lose his comforter too. When things would go wrong during garden playtime the teacher would leave him alone in a room to look at the other children playing from the window. It is shocking that we only find out about these things now, a few years later, that he has grown up and he can express himself and we were not made aware from the nursery.
Dec 13th, 2022

The worst experience ever for me and my daughter, They didnt give her a trial before starting only one hour and they said she is ready to come but she wasnt ready at all, she went 3 times and she becomes very stressed, upset and doesnt want to go I called them about this they refused to stop her even she didnt take her trial (they said we offer the trial but you choose to start. this never happened and I have all the emails)Then its ended up by charging me 760 for 6 days every day less than 4 hours
Oct 16th, 2021

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Mar 24th, 2021

A fantastic nursery, where our boy has thrived. The staff and facilities are second to none. Special mention to Robyn, with whom our son has created a very stong bond. Thank you.
Jan 12th, 2020