Dartford, Gravesend and Swanley Mental Health Team

Waste of time and tax payer money as they do absolutely nothing to help. I was finally diagnosed months and months following my appointment. They then referred me to a therapy clinic - turns out this clinic do not deal with my mental health disorder. I then had to re-refer through my GP. 4 months later, Arndale house have done nothing. Just pure silence. So I have just called and they have told me they have discharged me back to my GP. My GP are not mental health professionals and therefore will just end up referring me back to this awful team. Its an endless cycle. They have offered me no help, no support and left me to deal with this myself. I hope whoever is in charge is really ashamed of the way they treat their patients.
Mar 11th, 2023

Bunch of clowns. None of them know the first thing about mental health, let alone treating it. None of them are qualified Psychiatrists or Psychologists. It's just a bunch of foreign people with limited English and a check list of 1-5 questions. They are terrible and the whole Kent mental health service is a joke.
Mar 1st, 2023

Iv been promised for 3years about treatment and nothing has happened put in a formal complaint let's see what happens now
Feb 26th, 2023

Havent even experienced the service yet and already disappointed. Was referred as an emergency by the crisis team and told Id be given an urgent appointment within 3 days, its now been 5 days and every time I call Im told my case is being discussed today and theyll be in contact, when asked if my appointment will be this week they said theyre not sure. Call my GP and they tell me to wait for my assessment at Arndale. Who can you actually turn to?! Update: had my appointment, now waiting 5 weeks for my medical review even thought I have complained about my medication? Was told to just come off it and wait for a follow up appointment despite having nothing in place if I come off medication. Honestly never felt more alone and conflicted in what I do!
Jan 26th, 2023

Completely useless, and don't even try to formally complain, they just end up beeing completely dismissive.
Jan 23rd, 2023