WILSONS EPSOM SERVICE CENTRE Renault

Very quick and efficient service!!!
Apr 21st, 2023

I needed new wiper blades for my 2017 Renault Captur and had been told by two well known national service organisations that they could not get the correct items and that Renault had probably changed the spec. I contacted Wilson spares department and explained my problem to Owen. He found the parts and reserved them for me. I went there next day, the parts were waiting and a techie fitted them in a few minutes. Obviously there had been no change in spec. Excellent service from what was clearly a very busy department.
Apr 2nd, 2023

Office lads and ladies were great. My problem was with the Mechanics, etc. I booked a 2 hour slot. Arrived 15 mins before and was told i should have it back well before the 2 hours is up. That didnt happen. I arrived back after walking to the town to be greeted by your cas isnt ready yet. That was nearly 2 hours after i dropped the car off. I then waited a further 1 hour to finally get the keys. I purposely asked for a 2 hour slot so i could plan my day. When i had the service done same thing happened. Dropped off car really early. Asked them if they could get it back to me by early afternoon because i needed to go back to work. They said they would alert the allocated mechanic to the request. Cut along story short i got the car back at 16.50pm.
Mar 23rd, 2023

Mar 15th, 2023

Avoid
Mar 14th, 2023