Cook Taylor Woodhouse Solicitors Ltd

Cook Taylor Woodhouse Solicitors Ltd
  • First Floor St Johns House, 37-41 Spital St
    Town Ward, eng DA1 2DR
  •   (132) 222-3223

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM

Chamber Rating

4.1 - (118 reviews)
84
7
1
2
24
Read Our 118 Reviews

Chamber Rating

4.1 - (118 reviews)
84
7
1
2
24
  • john marshall

    The worst experience of my life. Avoid at all costs. One star is overly generous. Hopeless from start to not quite finish. Terrible communication throughout - my assigned conveyancer (woefully incompetent, never answered the phone) left the firm just as exchange of contracts was taking place. This was not communicated to me formally, nor a named replacement offered. Now those I have dealt with are on leave and my exchange of contracts is in limbo with no firm answer this will take place. When running around in the snow to submit last minute documentation they wouldn't even let me step into the lobby. Just abysmal.
    Dec 27th, 2022

  • Jane Annand

    Avoid at all costs. We sold our flat last year through CTW and Michelle was very slow and difficult to deal with. Took so long to get anything done, we had to redo some documents a few times because she simply wouldn't guide us on the correct wording needed. We had to send documents at the beginning of the process and 5 months later we were informed some of them weren't clear enough, why couldn't they have been checked at the time? Our buyers also used CTW and they still were unable to communicate with each other. On top of all that, there was a retention with the sale which we were informed would revert to us after either six months or a year, it has now been over a year and we had to chase them. I emailed twice and was unable to get anyone in the phone even just to acknowledge the email. We were planning to complain through their procedure last year but to be honest I couldn't be bothered to deal with them any more.
    Apr 24th, 2023

  • Hari Durai

    In my view, if you want to purchase a property, I strongly strongly recommend you NOT to choose CTW Dartford. My experience with CTW 1. Very unprofessional 2. No timely responses 3. Blame on seller solicitor/ Mortgage Company/ Mortgage broker 4. Spent 9 months unnecessarily waiting on a property with title issues, if I had chosen a experienced conveyancing company, at-least I would have saved time, money and would have been a hassle free process, but with CTW - Unfortunately I had to go through all non-sense. 5. Your emails will be responded after 2/3 days 6. Requires a lot of followup emails/calls, your calls will never be answered by your conveyancer 7. Rude behaviour 8. Needs a lot of escalation for a simple task to be completed At last I ended up paying for poor service around 1000, for a property which I was unable to purchase and I spent March 2022 to Nov 2022 due to the delays and irresponsive behaviour of CTW. Basically they don't care about your purchase. Better stay away from CTW.
    Jan 31st, 2023

  • Savannah Garcia

    10/10 fantastic solicitors. Always available when you need to speak to someone and will work tirelessly to get you the end result. I especially recommend Brooke Cooper - extremely professional and hard working.
    Jan 24th, 2023

  • Dimitrios Moutzouris

    Very poor experience. Bought a flat and they did not check basic issues around the contract. I wish I knew
    Jan 3rd, 2023

Read Our 118 Reviews

About
Cook Taylor Woodhouse Solicitors Ltd

Cook Taylor Woodhouse Solicitors Ltd is located at First Floor St Johns House, 37-41 Spital St in Town Ward, England DA1 2DR. Cook Taylor Woodhouse Solicitors Ltd can be contacted via phone at (132) 222-3223 for pricing, hours and directions.

Contact Info

  •   (132) 222-3223

Questions & Answers

Q What is the phone number for Cook Taylor Woodhouse Solicitors Ltd?

A The phone number for Cook Taylor Woodhouse Solicitors Ltd is: (132) 222-3223.


Q Where is Cook Taylor Woodhouse Solicitors Ltd located?

A Cook Taylor Woodhouse Solicitors Ltd is located at First Floor St Johns House, 37-41 Spital St, Town Ward, eng DA1 2DR


Q What is the internet address for Cook Taylor Woodhouse Solicitors Ltd?

A The website (URL) for Cook Taylor Woodhouse Solicitors Ltd is: https://ctwsolicitors.co.uk/


Q What days are Cook Taylor Woodhouse Solicitors Ltd open?

A Cook Taylor Woodhouse Solicitors Ltd is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM


Q How is Cook Taylor Woodhouse Solicitors Ltd rated?

A Cook Taylor Woodhouse Solicitors Ltd has a 4.1 Star Rating from 118 reviewers.

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM

Ratings and Reviews
Cook Taylor Woodhouse Solicitors Ltd

Overall Rating

Overall Rating
( 118 Reviews )
84
7
1
2
24
Write a Review

Jane Annand on Google

image Avoid at all costs. We sold our flat last year through CTW and Michelle was very slow and difficult to deal with. Took so long to get anything done, we had to redo some documents a few times because she simply wouldn't guide us on the correct wording needed. We had to send documents at the beginning of the process and 5 months later we were informed some of them weren't clear enough, why couldn't they have been checked at the time? Our buyers also used CTW and they still were unable to communicate with each other.
On top of all that, there was a retention with the sale which we were informed would revert to us after either six months or a year, it has now been over a year and we had to chase them. I emailed twice and was unable to get anyone in the phone even just to acknowledge the email.
We were planning to complain through their procedure last year but to be honest I couldn't be bothered to deal with them any more.


Hari Durai on Google

image In my view, if you want to purchase a property, I strongly strongly recommend you NOT to choose CTW Dartford. My experience with CTW
1. Very unprofessional
2. No timely responses
3. Blame on seller solicitor/ Mortgage Company/ Mortgage broker
4. Spent 9 months unnecessarily waiting on a property with title issues, if I had chosen a experienced conveyancing company, at-least I would have saved time, money and would have been a hassle free process, but with CTW - Unfortunately I had to go through all non-sense.
5. Your emails will be responded after 2/3 days
6. Requires a lot of followup emails/calls, your calls will never be answered by your conveyancer
7. Rude behaviour
8. Needs a lot of escalation for a simple task to be completed
At last I ended up paying for poor service around 1000, for a property which I was unable to purchase and I spent March 2022 to Nov 2022 due to the delays and irresponsive behaviour of CTW.
Basically they don't care about your purchase. Better stay away from CTW.


Savannah Garcia on Google

image 10/10 fantastic solicitors. Always available when you need to speak to someone and will work tirelessly to get you the end result. I especially recommend Brooke Cooper - extremely professional and hard working.


Dimitrios Moutzouris on Google

image Very poor experience. Bought a flat and they did not check basic issues around the contract. I wish I knew


john marshall on Google

image The worst experience of my life. Avoid at all costs. One star is overly generous.
Hopeless from start to not quite finish. Terrible communication throughout - my assigned conveyancer (woefully incompetent, never answered the phone) left the firm just as exchange of contracts was taking place. This was not communicated to me formally, nor a named replacement offered. Now those I have dealt with are on leave and my exchange of contracts is in limbo with no firm answer this will take place.
When running around in the snow to submit last minute documentation they wouldn't even let me step into the lobby.
Just abysmal.


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Overall Rating

Overall Rating
( 118 Reviews )
84
7
1
2
24

Write a Review

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