Photay & Associates

The practice manager is incredibly rude! Spoken to me today in a very patronising manner just because I followed their own rules and didn't attend a 9am appointment since I have been coughing all night. Since they only open af 9am and I was the first patient there was nobody to takey earlier calls to let them know I can't make the appointment. When I finally managed to get through to them the practice manager spoke to me like to a child and told me if I missed another appointment I'd be at risk of being excluded from their system as apparently I'd missed another appointment I had on the 5th of October (I had let them know on the 4th that I no longer need to be seen as the treatment I was under was finally working). You could be the practice manager to the biggest dental clinic in the world, it still doesn't give you the right to speak to people that way. Customer service is part of the job. Very disappointed since the doctor is amazing!
Dec 12th, 2021

Very grateful to the amazing reception staff who helped me with emergency appointment having a tooth abscess. The two dentist's I saw were both incredibly kind and explained everything to me. Thank you for a fantastic service.
Mar 28th, 2023

Lovely practice I have seen a number of dentists at this surgery and all are very thorough and take the time to explain treatments very well. Receptionist are very helpful and accommodating too.
Mar 25th, 2023

Amazing service as always , special shout out to Jo who went out of her way to help . Always friendly, helpful and caring Highly recommend this dentist surgery
Apr 20th, 2022

rude and very disrespectful receptionist
Jan 8th, 2022