Unicorn Vets

Friendly staff
Dec 7th, 2022

My fit, 18 month old dog had an operation and sadly came away with a bloody nose and partially collapse trachea. It is believed it occurred as a result of mishandling of the breathing tube just prior to the operation. 4k on after specialist exploratory work, weve been told the damage is done and there is nothing we can do. My dog still hasnt recovered and two years on struggles breathing in specially in hot weather. No apology from the practice and encouraged us to leave when we suggested we would. Leaving was the best thing we did.
Aug 6th, 2022

Mar 15th, 2022

Sadly it was our dogs last moments and the staff were Exceptional, understanding and professional you couldn't want for anything else at this difficult time. I highly recommend. And would like to thank those all involved.
Mar 12th, 2022

Appalling attitude and service! They seem to think they are the only business effected by the pandemic. I was with Ashurst practice and on the Pet Health Plan, I have received no monthly worm and flea treatments for my dog which are included in this plan and contacted them a week ago to order these. A week on the reception was still just as unhelpful yet expects me to still pay the direct debit until they can work out what they owe me! I wasn't even told they were closing Ashurst and found out purely by chance as I over heard a conversation there whilst my dog was having her vaccines, they were closing the following day! No communication to customers, nobody calls you back, I have been with them several years as well, very disappointing service! Would recommend them at all.
Oct 16th, 2021