CGM Solicitors

Unbelievably bad service. This unfortunately is my first bad review I have had to leave. I required a will to be made. I had an appointment booked on the 12th which got moved to the 24th at a later date. Upon the 24th I had a meeting with an individual who didn't seem to have the answers to questions and she made some notes. After this meeting I received an email asking me to re explain all the info we went over in the meeting, which made me think that appropriate notes where not taken and I therefor didn't see the point in the meeting?. I responded, I didn't get a response, I sent a follow up email to see if they had received my original email. After 8 days from my original email I received a response. The response stated they where unable to advise on my will. So from myself enquiring to their last email was around 1 month, which was total wasted time for myself and their team. A professional approach would be a checklist of initial questions from an enquiry to see if they can help. Not wasting a prospects time for 1 month when they could have completed the requirement else where with a competent firm. Very disappointed, I hope others don't receive the same service.
Nov 23rd, 2022

Jennifer at CGM recently helped us purchase our first home. Very happy with the service and attention to detail, would recommend to anyone looking to move!
Oct 16th, 2022

Aug 23rd, 2022

Would've given 0 rating if there was an option!!! Absolute waste of time trying to get them to do anything for you!
Jul 22nd, 2022

Jun 18th, 2022