MedAway

Travelled to Istanbul for a Hair transplant - after months of researching to find the best clinic, they were very quick at getting back to me, with prices & how my procedure will work. They sorted out a lot for me including accommodation and transfers, with excellent pricing with a 20% discount at first. The team were excellent - made me very welcome and treated me with the best care!! I would recommend Medaway to anybody as Im very pleased with how its all gone so far and cant wait for the full results!! Thank you, very much team!! Youve been so wonderful and caring! All the best! 100/10
May 2nd, 2023

Terrible all the way. Very responsive on the beginning when theyre messaging you before the surgery. Once I arrived the room wasnt great, the shower was just a flat surface so the water would flow out of the bathroom and into my room every-time. The nurses are very heavy handed when it come to giving injections, taking blood and putting lines in. They left me with many scars, bulging veins and a lot of pain with no empathy or any effort to try and be gentle. They never wore gloves, visibly sanitised their hands, or cleaned the area before inserting needles into me. I was told on numerous occasions Id be going for a test and then made to wait all day before I was seen with no updates from staff at all. Generally none of them could speak English anyway. Once the operation (gastric sleeve) was done I noticed they had chipped my front tooth (probably once again their rough way of handling me). The aftercare from the nurses was non existent. Id only see them when they need to give me medication, a drip or deal with my bloods or something. They dont come in to check how youre doing or see if you need any help. Thank God I was there with a friend who was able to help me with my compression socks, feed me and help me get to the toilet. I definitely would not recommend this place and I will not be returning for anything. I have requested my medical notes which they said would be emailed to me a week after I returned and I have been chasing it up but now they just ignore my whats app messages. Other females that had the same surgery as me at the same time were ALL thoroughly disappointed in the service they received.
May 1st, 2023

Hotel was lovely. Transfers good (but drive like lunatics) so make sure you have life insurance. Reply to messages promptly until you get the procedure done. Absolutely NO aftercare at all (left in a waiting room for 5.5hours waitinf for transfer when we could of been looking in local shops). You message them and they just don't reply. I may have an infection, but they have my money now and I'm in a different country so they don't feel obliged to reply. Paid for 20 zincronium crowns and ended up with 6 bridge crowns. My teeth where perfect before procedure but just discoloured. Just disappointed as everything was going so well.... (just don't understand the common decenty of not replying).
Apr 29th, 2023

Do not provide correct information for patients
Apr 27th, 2023

Hospital is clean and all the nurses are really kind and welcoming. My surgeon came to see me twice a day and made sure I was comfortable. Communication is good as well. Would recommend. Date of experience: 25 April 2023
Apr 27th, 2023