Dowsett Road Surgery

Mar 19th, 2023

Very good and friendly. I don't know why other people talking bad about this place.
Mar 11th, 2023

Impossible to get an appointment with GP. Still have this backward booking system that you have to phone in at 8am on that day and they don't answer the phone. You call again they will say all appointments have gone. If you are not interested in providing a service then sell to others who want to see patients.
Feb 19th, 2023

Im not happy with the attention of this GP because everytime i call there is no appointments,on tuesday i called to get an appointment and the nurse that was on call with me wanted me to go that same day but i was working that day so she gave me an appointment for today to check up on me, and when i go they tell me there is no rooms for that sort of check up and the nurse that called me was not even there.
Oct 16th, 2022

Worst experience ever! Rude staff! My son who is 5 y old has hay fever and is allergic to some medications and foods which has not been diagnosed yet because this Gp refuses to send him to a specialist/ allergic clinic/ X-ray etc. He was admitted to NorthMid hospital in October 2021 and this Sunday the 9th of October 2022 because he had an episode of shortness of breath, it is very scaring he gets wheeze, exhausted, complains about chest pain, cant walk and the list goes on. I am exhausted for not being able to help my son, Im tired of seeing my son being neglected by this Gp its painful, its frustrating. It feels like whatever I say is not taken seriously therefore my sons health is compromised. On Sunday 9th October 22 I had to rush him to north Middlesex hospital, as I was trying to explain to receptionist in the hospital his symptoms she cups me off by saying that I could go ahead and wait to be called. While at the waiting room, Ive noticed that a father came through with his son after me but was called before my son, and my son was still in there vomiting and not even able to lift his arm. I went to one of the nurse to ask why my son wasnt called yet and was told that the child that came after me is asthmatic therefore has priority needs and my reply was SO IS MY SON! But because is condition has not been diagnosed by the GP, he does not get to be seeing urgently when he gets asthma attacks which can be life threatening. I called Dowsett Gp on Monday10th October at 8:30 am to book an appointment for him and the line was always always busy. Between looking after him, making sure he gets the medication on time and eats something I simply did not have time to call them again on that day. This morning at around 10am someone called Simone pickup the call and like always dont listen, and shouting at the back says that she will book him for next week Thursday next week Thursday! I could not take it ! I told her if you wouldve listened to what I was saying would have understood that this is an emergency situation. She insisted on continuing to be rude and unprofessional. I terminated the call while she was saying something because I could not take anymore. I am DONE! This cannot be the norm of how the staff at this Gp treats its patients. Absolutely disgusting. For all these years tolerating their behaviour I am done. Enough of you thinking it is okay to speak with someone like that. You are unprofessional, unprepared, rude every time I came to you. Note: the star is only there for me to leave a feedback because you do not deserve it!
Oct 14th, 2022