JS Medical Practice Philip Lane (Main Surgery)

Awful receptionists. There is a lady with a south Asian accent in particular but I dont know her name. So unhelpful. But generally awful service all around from this GP. Would not recommend at all.
May 3rd, 2023

Terrible practice. Reception do not have a clue so useless in providing information and booking rights appt. Instead of Lawrence House booked me into their Westbury branch wood green. They are not registered on nhs app and patient access to book apps online so have no alternative but to telephone which will be held in long queue or go there in person. I am registering elsewhere even if have to travel further and advise current and new patients do the same.
Jan 26th, 2023

Poor service. Someone needs to explain to the receptionists (Makida and the other lady) to be more polite and don't be rude with people. Aggressive and rude staff.
Dec 25th, 2022

I agree with everyone, really poor service, only an east asian man and a black nurse are really nice, all others are rude, harsh and it is impossible to get through anyone on the phone despite many attemps and 1-hour long wait, when I walk in they are chatting away, and getting an appointment is a huge wait. WOuldn't recommend.
Dec 17th, 2022

Very horrible surgery with mean staff right from the reception,gone are the days you will meet friendly staff that are helpful...ring 8::00 in the morning next thing you are no 15 on the queu by the time is your turn no more appointment...its hightimr the CQC re access or review this surgery ....sorry Dr Pandya this is coming from a worried patient.
Nov 2nd, 2022