Bicyclebox

Fantastic service and fair price for great work
Apr 30th, 2023

I've been to Bike Box twice for services and both times I've ridden away on what feels like a brand-new bike. It's been large amounts of money (mainly due to me not going to them sooner with issues) but excellent value for the quality of work. Totally recommend for servicing, small and large jobs, as well as quick chat and purchase of smaller accessories/tools/minor asks. These guys do things thoroughly and properly.
Apr 28th, 2023

Bit disappointed. Went for the 60 service, but on collection it came to 100. The owner had promised to call me to let me know if additional parts and labour would add to the bill, but he never did contact me. I pointed this out (it was written on the order slip) and he acknowledged he'd failed to call me, but made no apology, nor did he offer a discount. He did tell me the prices for labour and parts are detailed on the website (as if it was my responsibility to check this), but the website is currently inaccessible in Chrome due to a privacy error, so I couldn't have found out anyway. The service itself was perfectly good, so no complaints about that. Read through the reviews of Bicycle Box, and it's clear this isn't the first time they've forgotten to call customers about the changes to the initial quote. It's a simple thing to do - most customers will understand this stuff costs you money but you need to tell them - there's just no excuse not to. Not telling customers in advance will obviously leave a bad taste. I've had regular services here for the last 4 years, but will be going elsewhere in future.
Apr 23rd, 2023

Mick seems like a top-tier mechanic I came in with a kinked chainring which he hammered back into place in 5 mins, then carefully explained about when I should replace the chain and cassette. The day before Id seen another bike mechanic who had offered some bogus advice about repairing the problem so it was good to find someone who clearly knows what theyre doing! Highly recommended
Feb 26th, 2023

Amazing, quick service. Did a trade in and now have the best bike ever. Super helpful staff and will definetly be back when I need my bike serviced. If your local I couldnt reccomend them more.
Dec 26th, 2022