Lillymays Dog Grooming

Kelly has been grooming my pugs for nearly 8 yrs now. I show my pugs at kennel club shows and championships level . So to get a professional groom to get them show ready .and come out smelling fresh and clean . Nothing is too much trouble .a great help when kelly offers to collect and drop off pugs back to me . They all love kelly and they love mixing with the other dogs thats in day care .its good socialising for them. They are a friendly group. We share tips about our dogs .things weve researched. Natural products to use. Always offering each nutritional advice anything weve learned. Different breeds have different needs. I have recommended kelly to many of my friend's for their dogs to be groomed. And all have said how good their dogs look after a pampering session. And all are regular customers now. And looking forward to our next visit as my 2 boys are back off to show again and they need to looking their best. Thank you kelly for what you have done for me and my pug family it means a lot.
Apr 7th, 2022

I have never left a poor review before, but this experience was beyond disappointing. When I arrived to drop my dog off to be bathed and nails trimmed the doors was locked and there were what seemed like 5 or 6 dogs locked inside jumping at the door and another who seemed like they were cowering in the window. My gut told me to leave, but I stayed. The groomer finally drove in after a few minutes and told me she has been doing this for 10 years etc. etc. and convinced me to stay. When my husband picked up our dog, she charged him 5 more than she told me and mentioned she "nipped" one of this nails a bit too short but put something on it and it would be fine. It was not fine. Bruce's nails bled for the rest of the night into the next day. Every time we walked it would bleed more. It was not one nail she nipped, almost all of them were clipped to the nerve. When I texted her to ask if she had anything to stop the bleeding and to express my shock and dissatisfaction she never replied. If she had been more forth coming, or it was only a few nails-so many nails clipped too short is careless and honestly cruel- I would have been understanding. I would not recommend Lillymays for daycare based on seeing dogs locked in a room alone, and I absolutely wouldn't recommend Lillymays for grooming. It was a very traumatic experience.
Jan 7th, 2022

I have been taking my 2 dogs to Lilly May for the last 4 years. She is a highly professional groomer. Who goes above and beyond to care for your dog and you. Lily may. Is always very helpful and informative if I ask for advice and help. She is very friendly and welcoming, her groomers in Totnes is friendly and always has dogs who are happy. My little Mari loves going for her wash and blow dry. I can't recommend highly enough. These are my 2 fur babies. Who I trust completely in lily mays care. XX XX
Dec 13th, 2021

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Nov 17th, 2021

I have been taking Harry and Buster for grooming at Lillymays for several years. Kelly does an excellent job giving me two clean handsome boys to pick up who smell like Johnsons baby powder.Leaving the dogs at Lillymays is always a great experience for my boys because they get to socialise with other dogs and Buster is not always topdog like he is at home. Kelly walks the dogs and spoils them . My boys look forward to seeing Kelly and have a great time while they are there
Nov 5th, 2021