Halifax

Poor and rude customer service. No respect for customers what so ever
Apr 28th, 2023

Not enough staff at the counter poor slow service hate going to this branch.
Apr 14th, 2023

Best branch in south london by far. I came in with a very complex enquiry as I recently won a lot of money. I was greeted by vish who was extremely polite and helpful and got me seen by the manager within minutes. I spoke to Nadia the bank manager and was informed if I ever needed anything as a bank managers customer I could always rely on the tooting branch. I was also referred to the banking consultant Numayr who was an amazing help so professional and helpful and had excellent service and I was seen as wanted when they did me a referal. Thank you to all the staff at Halifax Tooting :)
Mar 18th, 2023

Waste of time. Walked into the branch to discuss opening a business account. Nadia the manager was very friendly and sat me in a room for 20 mins discussing ins and outs. Then explained a dedicated member of the Lloyds business team will call me in 48 hours. Id heard that before so I just asked if they definitely will. 100% I can assure you they will within 48 hours. 5 days passed and nothing. I went back into branch and the cashier assured me Nadia will call me asap. 3 more days and still zero contact. I walked back in and the same cashier just shrugged and said he doesnt know what to say. Annoyed Ive wasted so much time and was genuinely quite hopeful
Feb 9th, 2023

Completely inefficient
Jan 3rd, 2023