Stone Marketing Ltd

Mar 16th, 2023

I bought a Caran d'Ache fountain pen (Varius Ivanhoe) at Dubai airport in 2003. A few months ago I dropped the cap which dislodged something inside which meant it no longer closed smoothly (but still worked just fine). Caran d'Ache advised me to speak with Stone and I sent the pen over for assessment. It went back to Geneva to be repaired. They came back with an offer to replace the cap + the barrel for a reasonable cost (compared to the value of a new pen). When it did come back they had in fact given me a new pen. Excellent handling by Jane at Stone and great service from Caran d'Ache. I doubt Stone made much (any?) money from me but I'm so grateful for their help. As they say - buy once, buy well.
Nov 7th, 2022

On Monday 24th March, I bought a Rollerball Pen from Stone Marketing Ltd ( via an eBay auction ). As an approved agent of "Caran d'Ache" ( High end Pen Makers ), they were selling a rare ( limited edition ) and extremely beautiful Pen from this Maker. I had done a fair amount of research on this Pen and was amazed that they had listed it 3 times, on eBay, receiving no Bids on each occasion. On this 3rd occasion, I watched and waited and again no Bids were forthcoming; I bid the starting Bid at the end of the auction and Won the Pen. I should mention, that each time Stone Marketing had listed the Pen; they had dropped the price, until it had reached what I regarded as a ridiculously low price. At the top estimate, I bought it at 1,750 below the top listed price and 1,100 below the lowest price I could find it advertised at anywhere. For 4.99 Postage, Stone Marketing had it delivered to My Home the very next Day ( by private Courier ) and even Emailed Me that Morning; to give Me a 1 Hour Window when it would be delivered...........sure enough it arrived right in the middle of the 1 Hour Window. Trust Me, the Pen is a real Gem ( looks like a 2,250 Pen ) and Stone Marketing are one of the best, most efficient outfits I have dealt with in My Life.
Oct 21st, 2013