The Pottery Box

Awful experience! We visited in September and are still yet to receive the items that we painted. We have no communication from the potter box for months to then be told the kiln was broken. They requested that we picked up the items. We went along to pick up the items at the specified time to find it was closed. They then told me they were closed due to an event. I have requested a refund on the 18th March and have still not had a response.
Apr 3rd, 2023

Took months for pottery to be Finished then they lost my daughters handprint it had done for weeks been told they have no found it but wont get back in touch to deliver it or to go get it done it in September its now middle of march ! Shocking dont recommend
Apr 2nd, 2023

What a lovely place. My 4-year-old son and I had such an incredible and relaxing time painting today. Thank you Pottery Box, Im so happy we have this business in the area.
Mar 13th, 2023

Bad service didnt tell us on phone when booking that it would take two months to collect as website suggests 4 weeks took our 10 deposit and didnt even offer to refund once telling us a 2month wait for items was minimum which meant we no longer wanted to paint there luckily we hadnt started yet and the place was empty so nobody was waiting for a slot, false information provided on website. we left straight away so didnt even use the space paid for. the 10 deposit doesnt even get you anything at the session not even returned or taken off once paid. place was empty no customers clearly for a reason. staff seemed to be more interested in playing heavy metal music that was not apealing to listen to when working out what we were going to paint and staff seemed to bothered at all and barely spoke to us.
Feb 13th, 2023

Dec 22nd, 2022