Velocity1

Critical: Quality, Responsiveness, Value
Mar 26th, 2023

The lord masters of the internet. You literally need their permission to connect each device, and even then it barely works. What a system to have in place in 2022!
Feb 26th, 2023

They are frikin brilliant. I was with them for a year and then took on some offers from other broadbands that did not even match the speed and basic household needs (Wembley Park). Switched back to Velocity and its brilliant. Also staff are extremely helpful and nice, shout out to you Lee, thanks for the help and patience.
Dec 21st, 2022

Has taken over a week for them to finally cancel our rolling contract, despite us giving them notice exactly as they requested. Instead they continually promised to send out an engineer that never turned up. They dont listen to a thing youre saying, and they consistently dance around the problem. Now they have the cheek to charge us full price for the time we were on the package, when we couldnt receive the advertised speeds once, and we almost never had a stable connection. The best alternative they could give us was to use the Wembley Park Free WiFi during outages. If I was going to do that, why are we still paying money to you? Goodbye Velocity1. General advice for anyone in a tipi property like us- they wont tell you, but you arent tied to this terrible service.
Nov 6th, 2022

Sep 3rd, 2022