Network Homes

The review regarding my recent moving in experience. Wanted to give a thank you to Lombe who guided me through the whole process and was understanding to my work situation. Apartment was also clean, modern and clearly well looked after. No complaints so far! Thank you Network Homes team.
Apr 25th, 2023

I have had the pleasure of working with Lombe at Network Homes. She has show amazing professionalism, friendliness and kindness and takes her role with upmost integrity. Lombe has helped with every stage of finding my new home. Always there at the other side of a phone call or email. She is a superstar along side her college Hemel who was outstanding at the viewing. Keep up the good work. :)
Apr 3rd, 2023

Helpful and professional and patient. A big thank you to Lombe and other staff members who helped me with multiple queries and assistance in moving into my new place!
Apr 1st, 2023

Thank you so much to Lombe for her patience, understanding, and kind approach during the rental procedures that we went through while renting our apartment with network home. Her sincerity and reassuring attitude helped us to go through the rental process without stress. We are truly grateful.
Mar 29th, 2023

Very very bad company. Ive been a network homes tenant for 19 years. Last year they ended all transfers and the next generation scheme. I asked to submit an application for my son to be homed on the scheme just before it was due to end because he has autism and he is a young man who shares a room with his 17 year old sister. At first they said i cant , so i made a complaint in which i was told i actually can still submit an application . I was told after submission , that they would honour my son application and that he would be homed. This was last march 2022. I called in January of 2023 for an update, just to be told by the same horrible lady called Chrystal from voids and lettings that he wasn't going to be homed. She had no respect or morals and spoke to me with such disrespect and was very manipulative and intimidating. The injustice to wait for a property for 10 months just to discover you have been lied to and deceited. i was potentially waiting for a home that was never coming. i cant get my head around how they are allowed to treat people like this . Its disgusting. I have been through a stage one and stage two complaint with no success and the fact is they refuse to address what this lady actually told me on the phone. I am now taking this up with the Housing Ombudsman. They should not be allowed to operate in this manner and lie to people about getting a property. This left me very distressed and angry to say the least What a joke. Their response below from network homes just goes to show how incompetent they really are. What does what they have said have anything to do with my son or the fact of what they promised us through the Next generation scheme. In regards to the council, Network homes wasted a whole year for me and my son where i could have approached them last year and applied for housing if network homes had been decent enough to be honest. They deceited me and my son and no matter what response or excuse they make it does not cover the fact that what they did to my family is disgusting. Network homes are a bunch of liars and fraudsters and they should not be allowed to operate in this manner. These reviews here on and the ones on trust pilot speak for themselves. Forgot to add that the complaints manager tried to bribe me with 150 compensation to consider the stage 2 complaint closed. The insult!!!!! imagine 150.......of course i refused . Why offer me money if they think they haven't done anything wrong ????
Mar 30th, 2023