The Surgery

Nov 30th, 2022

Extremely rude and unhelpful!! All they know is go online for everything!!!And the manager is rude and unprofessional!!
Nov 29th, 2022

Oct 21st, 2022

Very bad service Today 09/02/23 I had an appointment for a health check and he canceled my appointment at the last moment when I was about to arrive at the surgery, the reason: - that I no longer live in ha9 and I moved to ha2 and their rules are to change my surgery immediately, I have had this GP practice for 9 years, now I have to change because they no longer accept me there, i- I told the blonde lady at the reception that I don't want to because I have all my medical history there, but she obliged me I have been waiting for this appointment for 3 weeks because I feel extremely bad and I am more dead than alive, she is not interested in this, she keeps telling me to change my GP because their rules from the manager is to they don't accept me there anymore, I continue to feel extremely bad and like a vegetable, and the blonde lady at the reception didn't even want to understand this and help me. What happens to me if I have cancer and for people like you who die because it was not discovered in time and measures taken?
Mar 3rd, 2023

Someone deleted my comment here which was posted some months back. To start again, this is the worst GP i have come across the receptionist (a white elderly lady with short hair) is very rude and not very helpful. Everytime you get her on the call she will put you off by givining some reason and cutting you off. 01/09/2022 (My latest review) Got a message in the evening at 6.30pm to book appointment for my daughter polio vaccine, called the GP at 11:00am morning today and I get the same lady on phone and she tells me, The slots for September are already full please call tomorrow. How come the slots are full when you sent me a message last night at 6.30pm and the GP opens at about 9pm? She does not want help and wants to cut the conversation. This in not first time, its been like this since I joined this GP. I dont understand why the GP employs such people who are very unhelpful. These people must understand we too are working hard and paying our taxes in time, we too expect them to treat us properly. Please dont delete my comments.
Aug 29th, 2022