Bedfordshire Hot Tubs Ltd

Wendy and Anne were so helpful over the phone and answering my questions by email. Nick came out and fixed problem. What a great team100% recommend them. Stuart Cashin
Apr 24th, 2023

The purchase of our hot tub was flawless. However, on installation the fitter drilled holes into the wrong panels - we are still waiting on replacements (this installation was over 6 months ago). We are also having a repeat fault where our water just stops heating and instead cools itself. Despite two visits and spare parts, the fault has not been diagnosed nor repaired. Overall, Im not impressed with what should be a luxury product from a luxury brand. UPDATE 08/12/22 Our hot tub is now repaired and we are satisfied with the customer service offered under the warranty period of the hot tub.
Dec 25th, 2022

May 30th, 2022

Jim and his team are exceptional. Whatever problem you may face they will go out of there way to try and resolve it. If you are in the market for a Hot Tub dont consider going anywhere else .The old adage goes that you get what you pay for and the aftercare you get from Jim and his team is second to none.
Apr 4th, 2022

Anne and the team were fantastic.As we had no idea this was our first hot tub we were given lots of advise on choosing and taking care of our new jacuzzi it was delivered and fitted in a afternoon we are so happy with it we have had no problems its so easy to use and maintain but I know the advise is always there if I need it definitely recommend this company if your looking for a new Hottub .
Feb 3rd, 2022