Barchester - The Fernes Care Home

Beautiful home with welcoming friendly staff. Staff have been amazing while caring for my Nan, she wants for nothing.
Jan 23rd, 2023

Staff are so friendly and welcoming and home is very. I had a show around and staff are very knowledgeable.
Jan 13th, 2023

My mum has been at the Fernes for nearly 6 months. I have been impressed by the surroundings, the furnishings, it looks more like a hotel than a home. Care staff are very caring, and food excellent. I would recommend this care home to anyone looking for quality care for their loved ones.
Nov 13th, 2022

The care system is not something you really think about until you're faced with having to make a difficult choice. My father lives alone and suffers with Alzheimer's disease and so we begun to look around at care homes, so that when the time came, we'd have a good idea of what's around. He then had a fall and unfortunately came out of hospital very vulnerable and needed short term respite care. The Fernes were fabulous, from the time he arrived until leaving, some 5 weeks later. The staff always have a smile to give and treat the residents with care and respect. The food is wonderful and there are activities and entertainment daily, but there is no pressure to join in. As a family member you can come and go as you please and it's somewhere you look forward to visiting as you're always made to feel welcome, very often with a drink and cookie. The gardens are well kept, its peaceful and with views of the countryside. The whole place is beautifully furnished and spotlessly clean. In fact it's like a home / hotel / care facility all rolled into one. My father went in feeling apprehensive and confused and left to go home feeling emotional to be leaving. I hope he'll be able to manage a while longer in his own home with some additional help, but when the times comes that he can't, we'll be straight on the phone to The Fernes and asking if he can move there, upon which we know he'll be looked after and very happy. Thank you to everybody at The Fernes, you are all amazing. I hope my review helps anyone looking to make a decision about their own care or that of a loved one.
Oct 23rd, 2022

Aug 2nd, 2022