Black Country Family Practice

Shocking trying get appointment from September 2022
Mar 11th, 2023

Apr 25th, 2023

I would give zero stars if I could. Called and 8:05 and pressed 1 to be in the que. Got a call back at 10:03 which I missed due to being at work and not being able to answer right away. Called back immediately: 'You are caller number 1 in the que''. So far I have been caller number 1 for 1 hour and 20 minutes. I have been trying to book an appointment to get a referral for over a week now. The appointments are always gone by the time the phone is answered, or they call back once my turn in the que comes. Been advised to go on NHS app to book the night before - NOTHING. Regardless of when you log on, there are no appointments on there ever. It's a shame that local GP surgeries are not taking patients, otherwise I would have left ages ago.
Apr 17th, 2023

If I could rate it lower I would! The service is appalling here you have to be on your death bed to get an appointment and even then 111 is probably recommend by them.
Apr 5th, 2023

Should be zero stars. Called to ask for an appt for my son to speak to a GP regarding his deteriorating mental health, as one of the GPs had said he should call if he felt worse. Duty doctor refused to see him and said to take him to A&E!! Unbelievable!!!
Mar 22nd, 2023