Burning Inspirations Ltd

Very pleased with our new wood burning stove. Who knew we would use it so much in Spring! We knew from the outset that installation would not be straight forward, because of what was there - and what wasn't. The team did a fine job - very professional and tidy.
Apr 25th, 2023

Really pleased with our purchase from Burning inspirations. Lisa was extremely knowledgeable in the shop and pointed us in the right direction of which log burner would be suitable for our room. Lisa provided a rough figure for how much the burner & installation cost would be and then following a site visit a full quote was provided. Today the burner has been fitted, great job done by the fitters who arrived early, took care & attention in our home and cleaned up afterwards. They talked us through how to use the burner prior to leaving. Overall very impressed and happy with the experience.
Mar 25th, 2023

Lisa was absolutely brilliant at helping us select the right product for our space - took the time to show us different options and in the end took one of their display model packages. The fitters were polite, helpful, thorough and cleaned up perfectly. Would highly recommend!
Jan 29th, 2023

Unfortunately my experience was tough and drawn out. Long wait for the quote, fire to be fitted, then issues with the gas piping not being secured to a good standard.Then we realised there was a freezing draft coming through the vents on the fire. This needed fixing asap as my house was cold and I had to wrap my fire in a blanket. Id explained this to the office but Nick was no where to be seen. Yvonne (who was outstanding) explained she had called him on numerous occasions and apologised on his behalf. Eventually, I got a call from Nick and he arrived yesterday for a job that took 15mins. However, what startled me and made me write this review was he thought he could enter my back garden and into my home, without knocking or letting me know he was here. Before I knew it he was stood in my kitchen. I found this extremely intrusive. I have had tons of workmen carry out jobs in my home but I have never had anyone arrive to do work and just let themselves in! Now fixed, my fire is wonderful and Im really happy with it but it has been a tricky road. Entering a customers home without letting them know, for me, is shocking, therefore I can only give two stars.
Jan 27th, 2023

On our visit it gave us some great ideas, and what a beautiful dog you have there just wondering what it's name is?
Jan 22nd, 2023