Radiator World Ltd

Radiator was delivered - packaging in mint condition. Had to wait for our installer's availability - a couple of weeks. When he unpacked it, put the wall mounts on, then hung the radiator he noticed a very big dent/bent on the rear of it. Clearly done in the manufacturing process in the factory. This was immediately reported to Radiator World who have washed their hands of it, not interested in helping me get a replacement at all. Appalling service for the price paid (270!!). Avoid at all costs and chose another radiator supplier.
Oct 12th, 2021

Great product's delivered in the time frame specified
Jun 16th, 2021

I ordered a very nice towel rail that turned up nice and quick in good condition. Just about to use them again to order another radiator for the other bathroom
Mar 16th, 2020

I have been left guessing where my item is. I ordered this 7th march and it still has not arrived .I have received a dispatch email and have spoken to someone on the phone after having much difficulty getting in contact as their phones are down most of the time who told me that my item was with TNT, they ensured me it would arrive next day .I have contacted TNT to query where my item is and they have informed me that it has not yet been collected .I have emailed radiator world and received no reply. This is disgusting service for a large amount of money spent. Clearly my item is not stock and I have not been told this fact . Do not use this company .
Aug 29th, 2018

Awful. They don't keep stock, they are simply middle men who pass your order on to other companies to fulfil and couldn't care less when things don't work out. Nowhere on their website does it indicate that items aren't stock items, they send emails promising next day delivery, but fail to follow this through, so you are expected to sit at home between 8am and 7pm for a parcel that isn't going to arrive as promised, but then has attempted delivery the next day when your back at work. Really disappointed, this is clearly yet another web company that operates out of a back garden shed. Don't waste your time, go elsewhere.
Sep 19th, 2016