Alexandra Workwear

Extremely poor. Increased their prices without informing us. Some prices are now 3 times what they were previously.
Mar 30th, 2023

Shocking experience. Ordered a small amount of tunics 3 weeks ago not that never (and still haven't) arrived. All they kept saying was blaming DX who had a 'POD' which was the letters DP, we have no body bearing these initials however they are conveniently our company names initials... They did nothing for about 2 weeks until they finally found a location of delivery which was no where near our address. They just sent us a credit note rather than asking what we would like to do... We will not use them again and advise you give them a swerve too!
Feb 4th, 2023

One of the most awful employers I've ever had. Their offices are filthy, their infrastructure crumbling and this is definitely not a company I'd recommend to anyone who wants a good customer service experience. Working there was a constant struggle against conflicting demands that are passed onto the customer as poor quality of service. The only advantage this company has is scale, and even that isn't something I'd suggest works in their favour. You can write me off as a bitter ex employee (I'm sure some will) however if you want evidence of this, give their Thornbury office a visit and actually ask to visit the customer services team, you'll see it almost immediately, and no amount of editing of images can conceal the working conditions there.
Jan 12th, 2023

I have been trying to purchase scrubs for over a year and no one at Alexandra is helping me. When I check out it always says error. I have emailed and called multiple times.
Dec 25th, 2022

My whole year in university have had issues with ordering from here. The sizes people are getting are all wrong. I picked a size 14 which I was being generous with.. I know needed to order more as the tunic and trousers were slightly too tight. So now I have ordered a size up. But when i went back on, there was no size 12, 14 or 16. You measure yourself then it says to pick from all these numbers ranging from 60 or 70 odd to 140 odd (I'm guessing there). But how does your waist, hip and bust measurement correlate with this??if I now have 3 different measurements which number do I then pick for the size?? 60? 90? 140?? THEN I order new trousers.. I notice straight away there is no option to pick the length on this item. So I just picked one size up from my last order (96) or something and the length is for someone at least 6 foot!!! Everyone else I know has had to either send uniform back, swop it with someone at uni or just order more. The site is asl ocrap to navigate. You click on an option like nursing and it just says page not working or doesn't exist. For all of them!!!! I HATE that this place is the only one I can get personalised student uniform from. I've had absolute murder with them so far.
Nov 13th, 2022