Waterside Village Costcutter

i have been using this store as an amazon pick up location and on all occasions boxes were damaged or obviously open with absolutely no shame. one time an item i ordered wasn't even inside, just an empty product box with no product inside. i will never step foot inside again
Aug 25th, 2022

Aug 13th, 2022

Customer Service was zero, no hello or please and thank you. Not helpful. Would give no stars if I could. Expensive. I won't be shopping here again!
Jan 16th, 2022

Used as a drop off point to return Amazon damaged goods by Hermes. Convenient location.
Oct 14th, 2021

You have lost another customer. I've shown loyalty to you for over 3 years but from now on will be making the effort to walk an extra few yards and purchase from the CO-OP. Last Monday evening (22nd February) I heard some of your staff sniggering and making sneering remarks about some customers who were present in the shop at the time. The younger dark haired member of staff is CONSTANTLY on his phone even whilst serving customers. Customers are lucky if he tells you how much money is owed. No hello, please or thank you. No offer of a bag. Just nothing. The opening and closing times are questionable (rarely open before 8am on a weekday - really?) Stock items questionable too - you stock imported Fantas from America yet don't supply coleslaw? As a Waterside Village resident you are not well thought of - the community group here post regularly that you are only used in times of desperation. I won't be giving you my custom no matter how desperate. Time to up your game.
Mar 20th, 2021