Southside ARC Ltd

Apr 22nd, 2023

Customer service from start to finish Truly professional, very helpful staff Extremely pleased and will definitely be Going back in the future. Thank you to everyone at Southside ARC Service: Body & Trim
Apr 2nd, 2023

an excellent workshop, treats everything well
Feb 27th, 2023

Very good repair on my Ford,hard to get them on the phone,but they are very, very busy and are good at communicating through..text,email and phone, be patient people
Feb 21st, 2023

Initially on the first day I've been told to replace the Door on my Range Rover Velar will take 3 to 5 days. In the end it took over 2 weeks. You can stay on the line for hours - no one picking up the phone, Michelle from the accounts picked up and said 'I don't need to apologise for your waiting, I am not in this department' - this is awful costumer service, especially for a manager. I do get 'we are short of staff' but may be after seeing all the comments that your staff is rude and that you never pick up, you should employ more people? Repairs are done, colour match exactly but the Door is not closing properly and I have been told it's because it's a new Door so the rubbers new to adjust :))) My Insurance deals with this Service unfortunately so will have to go back for them to repair, hopefully it will not take a month. Looking at the reviews now I can see these are genuine because we had to go through the same experience with the rude staff members, wasting time calling them etc.
Apr 2nd, 2023