Waitrose & Partners Putney
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Exchange Shopping Centre, Putney High St
Thamesfield, eng SW15 1TW - (208) 246-6848
Hours
Chamber Rating
-
Adam Odor
Surprisingly poor customer service and very little commercial sense. Utter disappointment. I wanted to buy a Madeira Sercial for a coronation dinner, but seeing the 25% discount offer for 6 or more bottles, I decided to do a retro coronation food and wine pairing including some historically interesting wine, adding a few favourites as well to make it six. I am easily convinced into buying more wine. My list was simple: - Franz Reh & Sohn Liebfraumilch: 4.99 - H&H 10 Year Old Sercial Madeira: 20.99 - Mateus Rose: 6.49 - Porta 6: 7.50 - Johann Wolf Pinot Noir: 9.99 - Laurent Miquel Nocturnes Viognier: 9.99 When you check online on Waitrose Cellar, it totals at 44.95 (59.95 minus 15.00 discount). The Liebfraumilch had no further discount, but it is perfectly fine. Once all scanned at the till, there was no sign of discount on the total. I was advised that wines must be at least 5 'as advertised' (somewhere, but it was not obvious in-store at all!) and I must replace the Liebfraumilch for any discount. I protested that I should get the discount on all the other wines, but the second manager told me that 'discount cannot be added manually and the system doesn't allow'. So I decided to leave the wines there and bought only the madeira, as planned. They let a bigger sale fall through on 1 pence. I wouldn't call it commercially wise. Not including the disappointed consumer. I have great respect for the wine buying team at Waitrose, but all their good work is to no avail if they are let down by the retail team.
May 4th, 2023 -
Alexander Crisp
Apr 10th, 2023 -
Sergey Gluek
Apr 10th, 2023 -
Nicoletta R
Great choice of food
Apr 1st, 2023 -
Daniel Porfido
Mar 29th, 2023
Contact Info
- (208) 246-6848
Questions & Answers
Q What is the phone number for Waitrose & Partners Putney?
A The phone number for Waitrose & Partners Putney is: (208) 246-6848.
Q Where is Waitrose & Partners Putney located?
A Waitrose & Partners Putney is located at Exchange Shopping Centre, Putney High St, Thamesfield, eng SW15 1TW
Q What is the internet address for Waitrose & Partners Putney?
A The website (URL) for Waitrose & Partners Putney is: https://www.waitrose.com/content/waitrose/en/bf_home/bf/225.html?utm_source=GMBlistings&utm_medium=organic&utm_campaign=local&utm_content=225&y_source=1_MTA4NTgwOTYtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are Waitrose & Partners Putney open?
A Waitrose & Partners Putney is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is Waitrose & Partners Putney rated?
A Waitrose & Partners Putney has a 4.0 Star Rating from 172 reviewers.
Hours
Ratings and Reviews
Waitrose & Partners Putney
Overall Rating
Overall Rating
( 172 Reviews )Adam Odor on Google
Surprisingly poor customer service and very little commercial sense. Utter disappointment.
I wanted to buy a Madeira Sercial for a coronation dinner, but seeing the 25% discount offer for 6 or more bottles, I decided to do a retro coronation food and wine pairing including some historically interesting wine, adding a few favourites as well to make it six. I am easily convinced into buying more wine. My list was simple:
- Franz Reh & Sohn Liebfraumilch: 4.99
- H&H 10 Year Old Sercial Madeira: 20.99
- Mateus Rose: 6.49
- Porta 6: 7.50
- Johann Wolf Pinot Noir: 9.99
- Laurent Miquel Nocturnes Viognier: 9.99
When you check online on Waitrose Cellar, it totals at 44.95 (59.95 minus 15.00 discount). The Liebfraumilch had no further discount, but it is perfectly fine.
Once all scanned at the till, there was no sign of discount on the total. I was advised that wines must be at least 5 'as advertised' (somewhere, but it was not obvious in-store at all!) and I must replace the Liebfraumilch for any discount. I protested that I should get the discount on all the other wines, but the second manager told me that 'discount cannot be added manually and the system doesn't allow'.
So I decided to leave the wines there and bought only the madeira, as planned. They let a bigger sale fall through on 1 pence. I wouldn't call it commercially wise. Not including the disappointed consumer.
I have great respect for the wine buying team at Waitrose, but all their good work is to no avail if they are let down by the retail team.
Alexander Crisp on Google
Sergey Gluek on Google
Nicoletta R on Google
Great choice of food
Daniel Porfido on Google