bp

Broke down in the forecourt at the bump. Car was totally dead to the world . . Called the RAC and advised the staff. Night of 16th April 2023 staff were so nice. Offered me a coffee whilst I waited. Told me not to worry about a thing . This is now midnight . RAC arrived . Car needed a low loader to be taken away . Staff helped push the car then offered the RAC driver a coffee. This night shift team are what youd need when this happens and your s long way from home. The RAC gave me a lift to my hotel and he even commented on the staff and their genuine thoughtfulness and care for this situation. Perfect , lovely , never drive past this stations.
Apr 16th, 2023

After travelling back from a long buisness conference I popped in to get petrol from this station as I love M&S however the customer service from the young manager was appalling I believe she is called Connie. She is incredibly rude and really needs a lot of extra training. I won't ever be going back. EDIT: just to say it is now 2023 (over 5 years later) and I still haven't been back even though I drive past it regularly! I didn't realise it had been so long! Amazing how if customer service really is at rock bottom then many customers will stick to their word !
Jan 7th, 2023

Complete waste of time trying to get fuel. They either dont have fuel or are shut. This time I got to the point where i was just about to pick up the nozzle when a staff member put an out of use sign in the one I was going to use.
Dec 15th, 2022

Very friendly and helpful staff. Manager helped locate a receipt I needed and had lost. Thanks
Oct 30th, 2022

Oct 9th, 2022