Nelson McLean

Excellent service, very professional and could not have been more helpful during a very difficult property sale.
Apr 19th, 2023

If I could give more than 5 stars I would!!! Highly recommend Nelson McLean, they honestly are fantastic. All the team are so friendly. They are extremely efficient & nothing is ever too much! We used Nelson McLean a few years ago on our house purchase & again January 2023 for our sale, both times they have given us an exceptional service, excellent attention to detail & made the whole process stress free for us (both times!). We have found our solicitors for life & I have already been recommending to family & friends. Thank you again Nelson McLean!
Feb 26th, 2023

I have thought long and hard about publicly criticising a local business, but despite me making many verbal, and one formal written complaint directly, Nelson McLean have still failed to respond to, or communicate with me in any way. They were instructed to deal with probate in August 2022. Relevant documents were submitted to them on 29th September 2022. It is now March 2023 and I have received zero service or communication from them. They ignore emails and calls and seem incapable of a) undertaking probate and b) basic manners. I would warn anyone against using this company unless they want the process to take several years, or potentially to not happen at all. They're not just the worst law firm I've ever come across in terms of customer service, but the worst business. I'm going through a formal complaints process now and will be complaining to the legal ombudsman.
Feb 22nd, 2023

I had an urgent matter that need dealing with and some 10 days down the line have had no help or response. I would never use them again.
Jul 16th, 2022

Positive: Professionalism, Quality, Responsiveness, Value
Dec 11th, 2021