Boots

Useless. Knowing that the online inventory info was unreliable, we called ahead of time to confirm that a medicine was in stock before driving 45 min to get the medicine needed for a sick child. When we got here, we were made to wait 15 min before being told that the medicine had expired and could not be dispensed, and the same medicine at lower dosage could not be given to help a sick child either because the system wouldnt allow it. Incompetence, bureaucracy, and lack of compassion such as this are some of the reasons UKs medical system and the economy at large are collapsing.
Apr 28th, 2023

The pharmacy are under so much pressure with ever growing demand and more paperwork behind the scenes, but the staff still manage to greet with a smile and show kindness. I have heard members of the public be rude to staff and complain about the service. The pharmacy can only run well when the doctors and stock companies do their bit and are correct. I appreciate the hard work from Boots staff, front of house on your feet all day cannot be easy, especially whist organising medications and possible contraindications to keep patients safe. Then on-top managing patients expectations, tough job!
Apr 23rd, 2023

Only reason got 1 star is as I cant give no star poor service staff are rude I always try to avoid and normally use paydens as far more helpful and friendly but for some reason my doctor's has sent prescription to boots again even though I specifically said not to and I would collect and surprise surprise the pharmacy bit is closed they seem to change the times daily all i got as I walked to the counter was a stern "WERE CLOSED " I am surprised that this place stays open need a complete overhaul of new staff that can work a full work day and be kind and curtiuos
Apr 3rd, 2023

Apr 1st, 2023

Very unhelpful, my elderly relative went in to see the chemist (as thats the advise given to ease up the pressure for doctors) she was unbelievable helpful and the only thing she would say is go and see the doctor. She then asked the chemist have you atleast got anything I can buy to ease it untill then and without even looking the lady said no. Cannot believe the laziness of the chemist and I am absolutely disgusted. They seem to not want to help out.
Jan 25th, 2023